Privacy Policy

This notice describes how your protected health information (PHI) may be used and Privacy Policy

Effective Date: March 1, 2026
Website: www.drcolespine.com

Dr. James Cole, M.D. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through this website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you:

- Submit a contact form

- Request an appointment

- Call our office

- Subscribe to updates

We may collect:

- Name

- Email address

- Phone number

- Location

- Information you voluntarily provide regarding your condition

- Automatically Collected Information

When you visit our website, we may collect:

- IP address

- Browser type

- Device type

- Pages visited

- Time spent on site

- This information is collected through tools such as Google Analytics, Meta Pixel, and similar technologies.

2. How We Use Your Information

We use collected information to:

- Respond to inquiries

- Schedule consultations

- Improve website performance

- Analyze marketing effectiveness

- Provide relevant information about our services

- We do not sell your personal information.

3. Protected Health Information (PHI)

This website is intended for informational purposes only. Submitting information through our contact forms does not establish a physician-patient relationship. If you provide medical information through this website, it may not be encrypted. For sensitive health information, please contact our office directly by phone. For information regarding how medical records and protected health information are handled, please refer to our official Notice of Privacy Practices provided at the time of care.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

- Analyze traffic

- Improve user experience

- Measure advertising effectiveness

You may disable cookies through your browser settings; however, some features may not function properly.

5. Third-Party Services

We may use third-party services including:

- Google Analytics

- Google Ads

- Meta (Facebook) advertising

- Appointment scheduling platforms

These third parties may collect data in accordance with their own privacy policies.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no online transmission can be guaranteed to be 100% secure.

7. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Your Rights

Depending on applicable laws, you may have the right to:

- Request access to your personal data

- Request correction of inaccurate data

- Request deletion of personal data

- Opt out of certain communications

To make a request, please contact us using the information below.

9. Contact Information

Dr. James Cole, M.D.
Shelbyville, Indiana
Email: [email protected]

10. Updates to This Policy